Assessor Resource

PMBHAN208
Store products

Assessment tool

Version 1.0
Issue Date: May 2024


This unit of competency covers the skills and knowledge required to store products. It applies to ‘products’ such as finished products, components and raw materials that are stored and retrieved ready for production, post-production and/or despatch.

This unit of competency applies to production support operators or those in similar roles who are required to determine storage requirements, organise, store and retrieve products, monitor product quantities and maintain records and documentation for reordering.

This unit of competency applies to an individual working alone or as part of a team or group and working in liaison with other shift team members, team leader and supervisor, as appropriate.

It applies to all sectors of the industry.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify required products

1.1

Identify products to be stored for type, potential uses, possible hazards and frequency of use

1.2

Determine size, shape and special storage requirements

1.3

Identify stock/inventory systems requirements and relevant product information

2

Establish storage area

2.1

Select storage area to meet regulatory requirements for storing product type and quantity

2.2

Obtain appropriate workplace clearances for use of storage area

2.3

Clear storage area of waste and contaminants

2.4

Install appropriate safety equipment

2.5

Plan storage areas into classes of goods based on hazards, frequency of use, safe height, weight, size and crushability of the products

2.6

Ensure access and egress for safe use by appropriate manual handling equipment, forklifts or safe lifting by personnel

3

Store products

3.1

Observe product condition on delivery

3.2

Return any product below specifications to appropriate work areas

3.3

Transfer product using appropriate equipment according to enterprise requirements and work health and safety (WHS) procedures

3.4

Store products observing any requirements for separation of particular classes of goods

3.5

Locate products to enable appropriate number and ease of access for frequently required items

4

Monitor products in storage

4.1

Check and maintain supplies of products

4.2

Check physical and chemical state of stored products

4.3

Check equipment used to keep stored products in required state

4.4

Take action required by procedures

5

Complete stock and inventory records

5.1

Complete stock and inventory records and forward to appropriate personnel

5.2

Maintain stock and inventory records

5.3

Raise appropriate reorder documentation as required

6

Respond to routine problems to procedures

6.1

Recognise known faults that occur during the operation

6.2

Identify and take action on causes of routine faults

6.3

Log problems as required

6.4

Identify non-routine process and quality problems and take appropriate action

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and demonstrate the ability to:

read and interpret procedures, job specifications, material labels and safety data sheets (SDS)

select and use materials, tools and equipment to meet job specifications

safely load, transfer and store products

plan and organise storage of products to meet safety, access and quality requirements

monitor and maintain safety, quantity and quality of stored products

plan and sequence the work to meet job specifications

identify hazards and apply relevant hazard controls

apply safety procedures

apply housekeeping procedures

apply waste management procedures

recognise routine and non-routine problems

identify when the operator is able to rectify problems, when assistance is required and who is the appropriate source for assistance

take action to resolve faults or report problems to appropriate personnel

distinguish between possible causes of routine problems, including:

characteristics of materials

contamination

process/procedural problems

mechanical abnormalities

communicate effectively with team/work group and supervisors

complete workplace records

do basic arithmetical manipulations, including additions, subtractions, divisions, fractions and percentages.

Must provide evidence that demonstrates knowledge relevant to their job sufficient to operate under routine only supervision and to solve routine problems, including knowledge of:

principles of storing products

characteristics of common products that may impact on storage practices

principles of safe manual handling

types and application of manual handling and lifting/moving techniques

types and application of lifting/moving equipment

routine and non-routine problems that may arise, the range of possible causes and appropriate actions

organisation procedures relevant to the work environment/job role

hierarchy of control

hazards that may arise in the job/work environment and:

their possible causes

potential consequences

appropriate risk controls.

The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.

In all plants it may be appropriate to assess this unit concurrently with units such as:

teamwork

communication.

The collection of performance evidence:

should occur over a range of situations which include typical disruptions to normal, smooth operations and provide for demonstration of responding to problems

will typically include a supervisor/third-party report or other evidence, focusing on consistent performance and problem recognition and solving. A supervisor/third-party report must be prepared by someone who has a direct, relevant, current relationship with the person being assessed and who is in a position to form a judgement on workplace performance relevant to the unit of competency

must include the use of industry appropriate materials, tools, equipment, data and documentation

may use industry-based simulation for all or part of the unit particularly where safety, lack of opportunity or significant cost is an issue.

Assessment should occur in operational workplace situations. Where this is not possible or where personal safety or environmental damage are limiting factors assessment must occur in a sufficiently rigorous simulated environment that reflects realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment in a simulated environment should use evidence collected from demonstration of skills and one or more of:

walk-throughs

pilot plant operation

industry-based case studies/scenarios

‘what ifs’

Knowledge evidence may be collected concurrently with performance evidence or through an independent process, such as workbooks, written assessments or interviews.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

The regulatory framework will be reflected in workplace policies and procedures and is not required to be independently assessed.

Foundation skills are integral to competent performance of the unit and should not be assessed separately.

Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.

In addition the assessor or anyone acting in subject matter expert role in assessment shall demonstrate both technical competency and currency. If the assessor cannot demonstrate technical competency and currency they shall assess with a subject matter expert who does meet these requirements.

Technical competence can be demonstrated through one or more of:

relevant VET or other qualification/Statement of Attainment

appropriate workplace experience undertaking the type of work being assessed under routine and non-routine conditions

appropriate workplace experience supervising/evaluating the type of work being assessed under routine and non-routine conditions

Currency can be demonstrated through one or more of:

being currently employed undertaking the type of work being assessed

being employed by the organisation undertaking the type of work being assessed and having maintained currency in accordance with that organisation’s policies and procedures

having consulted/had contact with an organisation undertaking the type of work being assessed within the last twelve months, the consultation/contact being related to assessment

conducting on the job training/assessments of the type of work being assessed

being an active member of a relevant professional body and participating in activities relevant to the assessment of this type of work.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify required products

1.1

Identify products to be stored for type, potential uses, possible hazards and frequency of use

1.2

Determine size, shape and special storage requirements

1.3

Identify stock/inventory systems requirements and relevant product information

2

Establish storage area

2.1

Select storage area to meet regulatory requirements for storing product type and quantity

2.2

Obtain appropriate workplace clearances for use of storage area

2.3

Clear storage area of waste and contaminants

2.4

Install appropriate safety equipment

2.5

Plan storage areas into classes of goods based on hazards, frequency of use, safe height, weight, size and crushability of the products

2.6

Ensure access and egress for safe use by appropriate manual handling equipment, forklifts or safe lifting by personnel

3

Store products

3.1

Observe product condition on delivery

3.2

Return any product below specifications to appropriate work areas

3.3

Transfer product using appropriate equipment according to enterprise requirements and work health and safety (WHS) procedures

3.4

Store products observing any requirements for separation of particular classes of goods

3.5

Locate products to enable appropriate number and ease of access for frequently required items

4

Monitor products in storage

4.1

Check and maintain supplies of products

4.2

Check physical and chemical state of stored products

4.3

Check equipment used to keep stored products in required state

4.4

Take action required by procedures

5

Complete stock and inventory records

5.1

Complete stock and inventory records and forward to appropriate personnel

5.2

Maintain stock and inventory records

5.3

Raise appropriate reorder documentation as required

6

Respond to routine problems to procedures

6.1

Recognise known faults that occur during the operation

6.2

Identify and take action on causes of routine faults

6.3

Log problems as required

6.4

Identify non-routine process and quality problems and take appropriate action

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Regulatory framework

The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used.

Applicable legislation, regulations, standards and codes of practice include:

health, safety and environmental (HSE) legislation, regulations and codes of practice relevant to the workplace, manual handling and hazardous materials

Australian/international standards relevant to the materials being used and products being made

any relevant licence and certification requirements

All operations to which this unit applies are subject to stringent HSE requirements, which may be imposed through state/territory or federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and such requirements the legislative requirements take precedence.

Procedures

All operations must be performed in accordance with relevant procedures.

Procedures are written, verbal, visual, computer-based or in some other form, and include one or any combination of:

emergency procedures

work instructions

standard operating procedures (SOPs)

safe work method statements (SWMS)

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant.

Tools and equipment

Tools and equipment include one or more of:

motorised rail and road vehicles

mechanical handling equipment

computers

hand tools and safety equipment

mechanical and computerised measuring devices

bunkers, silos, bins/hoppers, weigh bins, tanks and portable tanks

flammable stores.

Hazards

Hazards must be identified and controlled. Identifying hazards requires consideration of:

leaking or broken containers or packaging

incorrectly stored/positioned items

mutually exclusive items stored together

hazardous products and materials

sharp edges, protrusions or obstructions

slippery surfaces, spills or leaks

heat, smoke, dust, vapours or other atmospheric hazards

electricity

gas

gases and liquids under pressure

structural hazards

equipment failures

machinery, equipment and product mass

limited head spaces or overhangs

working at heights

working in restricted or confined spaces

other hazards that might arise.

Routine problems

Routine problems must be resolved by applying known solutions.

Routine problems are predictable and include one or more of:

leaking or broken containers or packaging

incorrectly stored items

incorrectly positioned materials

mutually exclusive items stored together

contamination of stored stock

damaged or inoperable equipment

non-supply of materials

supply of wrong/defective materials.

Known solutions are drawn from one or more of:

procedures

training

remembered experience.

Non-routine problems must be reported according to according to relevant procedures.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and demonstrate the ability to:

read and interpret procedures, job specifications, material labels and safety data sheets (SDS)

select and use materials, tools and equipment to meet job specifications

safely load, transfer and store products

plan and organise storage of products to meet safety, access and quality requirements

monitor and maintain safety, quantity and quality of stored products

plan and sequence the work to meet job specifications

identify hazards and apply relevant hazard controls

apply safety procedures

apply housekeeping procedures

apply waste management procedures

recognise routine and non-routine problems

identify when the operator is able to rectify problems, when assistance is required and who is the appropriate source for assistance

take action to resolve faults or report problems to appropriate personnel

distinguish between possible causes of routine problems, including:

characteristics of materials

contamination

process/procedural problems

mechanical abnormalities

communicate effectively with team/work group and supervisors

complete workplace records

do basic arithmetical manipulations, including additions, subtractions, divisions, fractions and percentages.

Must provide evidence that demonstrates knowledge relevant to their job sufficient to operate under routine only supervision and to solve routine problems, including knowledge of:

principles of storing products

characteristics of common products that may impact on storage practices

principles of safe manual handling

types and application of manual handling and lifting/moving techniques

types and application of lifting/moving equipment

routine and non-routine problems that may arise, the range of possible causes and appropriate actions

organisation procedures relevant to the work environment/job role

hierarchy of control

hazards that may arise in the job/work environment and:

their possible causes

potential consequences

appropriate risk controls.

The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.

In all plants it may be appropriate to assess this unit concurrently with units such as:

teamwork

communication.

The collection of performance evidence:

should occur over a range of situations which include typical disruptions to normal, smooth operations and provide for demonstration of responding to problems

will typically include a supervisor/third-party report or other evidence, focusing on consistent performance and problem recognition and solving. A supervisor/third-party report must be prepared by someone who has a direct, relevant, current relationship with the person being assessed and who is in a position to form a judgement on workplace performance relevant to the unit of competency

must include the use of industry appropriate materials, tools, equipment, data and documentation

may use industry-based simulation for all or part of the unit particularly where safety, lack of opportunity or significant cost is an issue.

Assessment should occur in operational workplace situations. Where this is not possible or where personal safety or environmental damage are limiting factors assessment must occur in a sufficiently rigorous simulated environment that reflects realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment in a simulated environment should use evidence collected from demonstration of skills and one or more of:

walk-throughs

pilot plant operation

industry-based case studies/scenarios

‘what ifs’

Knowledge evidence may be collected concurrently with performance evidence or through an independent process, such as workbooks, written assessments or interviews.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

The regulatory framework will be reflected in workplace policies and procedures and is not required to be independently assessed.

Foundation skills are integral to competent performance of the unit and should not be assessed separately.

Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.

In addition the assessor or anyone acting in subject matter expert role in assessment shall demonstrate both technical competency and currency. If the assessor cannot demonstrate technical competency and currency they shall assess with a subject matter expert who does meet these requirements.

Technical competence can be demonstrated through one or more of:

relevant VET or other qualification/Statement of Attainment

appropriate workplace experience undertaking the type of work being assessed under routine and non-routine conditions

appropriate workplace experience supervising/evaluating the type of work being assessed under routine and non-routine conditions

Currency can be demonstrated through one or more of:

being currently employed undertaking the type of work being assessed

being employed by the organisation undertaking the type of work being assessed and having maintained currency in accordance with that organisation’s policies and procedures

having consulted/had contact with an organisation undertaking the type of work being assessed within the last twelve months, the consultation/contact being related to assessment

conducting on the job training/assessments of the type of work being assessed

being an active member of a relevant professional body and participating in activities relevant to the assessment of this type of work.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify products to be stored for type, potential uses, possible hazards and frequency of use 
Determine size, shape and special storage requirements 
Identify stock/inventory systems requirements and relevant product information 
Select storage area to meet regulatory requirements for storing product type and quantity 
Obtain appropriate workplace clearances for use of storage area 
Clear storage area of waste and contaminants 
Install appropriate safety equipment 
Plan storage areas into classes of goods based on hazards, frequency of use, safe height, weight, size and crushability of the products 
Ensure access and egress for safe use by appropriate manual handling equipment, forklifts or safe lifting by personnel 
Observe product condition on delivery 
Return any product below specifications to appropriate work areas 
Transfer product using appropriate equipment according to enterprise requirements and work health and safety (WHS) procedures 
Store products observing any requirements for separation of particular classes of goods 
Locate products to enable appropriate number and ease of access for frequently required items 
Check and maintain supplies of products 
Check physical and chemical state of stored products 
Check equipment used to keep stored products in required state 
Take action required by procedures 
Complete stock and inventory records and forward to appropriate personnel 
Maintain stock and inventory records 
Raise appropriate reorder documentation as required 
Recognise known faults that occur during the operation 
Identify and take action on causes of routine faults 
Log problems as required 
Identify non-routine process and quality problems and take appropriate action 

Forms

Assessment Cover Sheet

PMBHAN208 - Store products
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

PMBHAN208 - Store products

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: